Customer Services

Find Us

We’re here…

Getting to Jackson Square is easy! We’re in the heart of Bishop’s Strotford with great travel links by car, bus or train.

We’re close to Stanstead Airport and just five minutes away from junction 8 off the M11 and only five minutes walk from the town’s bus terminal and train station.

Our address is:

Jackson Square
11 Devoils Lane
Bishops Strotford
CM23 3XQ

If you’re parking please enter CM23 3XQ into your sat nav and for more information on parking visit our parking page.



The car park at the centre is managed and run by East Herts District council and operates a Pay and Display system with machines located across the site.

Please note the machines require you to enter your car registration number.
The machines accept cash or debit/credit cards. The card payment service is ‘Check In Check Out’ and allows you to pay for the actual time used in the car park.

To find the car park please enter CM23 3XQ into your sat nav or see our ‘Find Us’ page for further details

Car Park Tariff

This car park opens at 6am every day and closes at midnight.

Monday – Saturday

Short Stay (Max stay 5 hours)

1 hour    80p

2 hours £1.50

3 hours £2.20

4 hours £2.90

5 hours £3.60

Sundays and Public Holidays – Free Parking


Parking promotion

Shoppers at J Sainsbury may have up to 2 hours parking charge refunded subject to a minimum spend in store – see in store for further details


Designated motorcycle bays are available.

Motorcycles parked within these bays may park free of charge

Motorcycles parked in any other bays will be required to pay the normal parking charge

Please note the car park is locked overnight from midnight and vehicles are left at the owners risk. The car park will reopen at 6am

High vehicles

The multi storey car park has a 2.1m height limit

For parents of young children we have 10 parent and child bays and for blue badge holders we have 36 bays.

For parking enquiries please call 01279 655 261 (EHDC)

Email: [email protected]

For other car parks available in Bishop’s Strotford click HERE

Contact Us

We’d love to hear from you.

If you have any questions or feedback about Jackson Square Shopping Centre please get in touch.


Jackson Square
11 Devoils Lane
Bishop’s Strotford
CM23 3XH

Email [email protected]
Telephone: 01279 652 435

Or, alternatively, please fill in this form and we will get back to you as soon as possible


*By submitting this form you accept our privacy policy.

Toilets & baby change

The centre’s toilets are located at the bottom of the travellators next to the centre’s Riverside entrance.

Further facilities are located within Sainsbury’s.

There are disabled facilities and baby change located in the same area.

Opening Times

The centre’s opening times are:

Monday 9.00am to 5.30pm

Tuesday 9.00am to 5.30pm

Wednesday 9.00am to 5.30pm

Thursday 9.00am to 5.30pm

Friday 9.00am to 5.30pm

Saturday 9.00am to 5.30pm

Sunday 10.00am to 4.00pm

*Individual store opening times may vary

Free Wifi

When you’re at the centre you can enjoy our free and easy to use WiFi

Search BTWifi-JacksonSquare

The first time you access the Jackson Square WiFi you will need to register your details. Once registered you can access the WiFi free of charge every time you visit the centre by just logging in with your email and password.

InPost Uk

InPost Uk is now available at Jackson Square. The boxes are located on Bridge Street.

InPost UK allows online shoppers and retailers to send, collect and return goods via their national network of automated parcel lockers.

The Lockers at Jackson Square are located on Bridge Street and are accessible 24/7, 356 days of the year.

The lockers provide the ultimate convenience for parcel delivery as there is no need to queue or worry about opening times.

Whether you are wanting to send a parcel for work or to friends and family InPost Direct could be the answer. You can also buy an item online from one of the brands’ retail partners (see link below for more details) If you’re an eCommerce store looking for an easy Click & Collect service for outbound and returns InPost could also be the answer.

For more information

Click & Collect

To make shopping with Jackson Square even easier a number of our stores offer Click and Collect. Simply browse online and choose Jackson Square as your chosen pick up point when checking out.

Click here to view our Click & Collect stores


Commercialisation opportunities

 If you’re looking for temporary trading or promotional sites you’ve come to the right place! Jackson Square offers a superb range of options.

The centre has great footfall and a diverse retail mix making it the ideal location for you to promote your products, brand or services.

Promotional sites at the centre are located in key trading spots including close to well–known retail brands.

Jackson Square offers free-standing promotional sites available on weekly and medium terms.

For further information on how to book space please contact: Michael King at The GOOD SPACE Company – [email protected]

A1 Poster Site Advertising

In partnership with Positive Media Marketing, we have big ‘A1 poster sites’ (2 foot x 3 foot frames) located in key spots around the centre where thousands will view your message every day.

Our poster sites are both effective and affordable, because they are positioned in captive areas where people stand, wait and want something to read or look at.

For further information please call Simon Grant on Free Phone 0800 915 4444 or email him
[email protected]
or visit

Leasing Enquires

Speak to the team

Rupert Rudkin
T: 0207 647 4826
E: [email protected]

Harry Jeffery
020 7659 4837
[email protected]