Hotel Choc Assistant Store Manager

Permanent- Full-time

We´re currently looking for a business minded, confident leader with spirit and passion in line with our products, people and values to join our brand new Bishops Stortford Store as Assistant Store Manager. Please note, this store is due to open in October 2019.

Our Assistant Store Managers are strong, commercial leaders who can inspire, coach and develop their team members to drive sales & deliver 100% happiness to all our guests.


  • Support the Store Manager in driving team performance through effective communication of HC vision and goals
  • Provide excellent leadership and develop high-performing teams
  • Support the Store Manager to drive store sales and drive team performance
  • Maximise all commercial opportunities in-store through timely implementation of HC promotions, offers and marketing initiatives
  • Lead and support in coaching the team to deliver exemplary guest service through role modelling and contributing to setting guest service standards through the team


  • Established Assistant Store Manager or Supervisor looking for the next level, with strong experience in a seasonally busy environment ideally within a luxury brand or retailer
  • A leader with spirit and passion in line with our products, people and values
  • Evidence of leading and managing a high-performing team to deliver results
  • Flair for HC products and an affinity with our guests
  • Experienced in a consultative selling environment, ideally premium products


For your hard work and commitment we will give you:

  • Competitive salary
  • Incentives based on performance
  • 28 days holidays (inclusive of bank holidays)
  • We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working.
  • Excellent staff discount:
  • 50% unlimited discount on products
  • 50% discount in cafes and restaurant
  • 70% discount of a stay in our Hotel in St Lucia
  • A chance to work in an exciting, innovative and expanding company

Please could applications be directed to the below links:

Assistant Store Manager –